About JROM

Four friends from New York City who believed that every neighbor deserves a helping hand — and built a company to make that real.

Helping Neighborhoods Thrive

JROM is a community-first service platform built by Four New Yorkers to connect neighbors with reliable, hands-on assistance across all five boroughs

From everyday errands and pet care to essential household tasks, our dedicated team makes finding quality local help seamless, affordable, and stress-free through our modern digital platform.

Driven by a passion for neighborhood trust and operational care, JROM empowers local communities by turning everyday tasks into opportunities for genuine, neighbor-to-neighbor connection.

Schedule a Job
20+
Jobs Completed
5
Boroughs Served
4.8
Average Rating

Meet the Founders

JROM stands for our initials — and our shared belief that community comes first.

J

James Helmus

Co-Founder & CEO

James grew up in the Upper East Side and always believed in the power of community. After watching his neighbors struggle with everyday tasks while working long hours, he had a simple idea: what if we organized locals to help? That idea became JROM.

🏀 Fun fact: James traded breaking ankles on the basketball court for breaking ground at JROM—swapping his jumper for community building across NYC.

R

Rishi Kumar

Co-Founder & CFO

Rishi brings sharp operational thinking and a deep love of logistics, statistics, and mathamatics to JROM. He handles statistics for every user, manages finances for users and co-workers, and keeps JROM running from head-to-toe.

🚲 Fun fact: When Rishi isn't optimizing JROM's data and finances, you’ll find him cycling across the NYC bridges—he swears his sharpest strategic insights come to him at 15 mph!

O

Oliver Poole

Co-Founder & CTO

Oliver built the digital backbone of JROM from the ground up. Mannhattan-based and tech-obsessed, he designed this website, the booking platform, and the tools that keep everything running smoothly behind the scenes.

🖥️ Fun fact: If there’s a bug in the code or a layout off by 1px, Oliver won't sleep until it's fixed. When he's not building new features for JROM, he’s exploring the latest tech frameworks and tools.

M

Marcus Guzman

Co-Founder & COO

Marcus is the heart and voice for the entire JROM Company. A lifelong Brooklyn resident, he handles community outreach, partnerships, and branding — making sure JROM's mission resonates with every neighborhood we serve.

🥊 Fun fact: A dedicated boxer in his free time, Marcus brings the same focus, quick footwork, and discipline from the ring directly into managing JROM's daily operations.

Our Values

Every job we take on is guided by the same core principles.

🗽

Community First

We put local neighborhoods at the heart of everything we do, building genuine trust and lasting connections across all five boroughs of NYC.

🤝

Hands-On Care

Every task—big or small—is handled with pride, precision, and the personal care you’d expect from a great neighbor.

Radical Reliability

We show up on time, follow through on our promises, and get the job done right so our clients always have complete peace of mind.

Seamless Simplicity

Powered by modern tech, we eliminate friction—making scheduling, communication, and payments effortless for everyone.

🛡️

Transparency & Trust

From upfront pricing to honest communication, we operate with total clarity and respect for every home and individual we serve.

🌱

Neighborhood Growth

We create flexible opportunities for local helpers while giving residents dependable support, ensuring our communities thrive together.